Terms & Conditions

Company Information

ABF The Soldiers' Charity is a Registered Charity number 1146420. Our on-line shop uses the trading subsidiary of the charity: Soldiers Trading Ltd - Company no. 07243995 | VAT registration no. 125500944  

Black Friday offers

Free gifts: One free gift per order only. Your gift will automatically show in your cart at checkout depending on the amount spent.
Buy 4 packs get a 5th free: available on selected Christmas cards and can be used in conjunction with the free gift offer above. This discount will be automatically applied at checkout when you buy 5 or more packs from these cards.
Calendar and diary bundle: can be combined with the above offers.
All offers end at 11:59pm on Monday 30th December. We reserve the right to withdraw offers at any time.

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched and delivered within 5 working days. Please contact us here if you have not received your order within 10 working days. Next day delivery is available for £8.95, orders placed before 12pm will arrive on the next working day.

Prices & tax

The price shown for the goods excludes postage and packing. The charges for postage and packing are shown in the Checkout once you have entered the country and specified UK or overseas delivery options and before you are asked to confirm the order.

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Confidentiality

All confidential information, including credit card details, are held securely. Customer details are not passed to third parties except for our fulfilment house, Foundation Cards, for fulfilment purposes and are used only in accordance with the Data Protection Act.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Order cancellation & refund policy

If for any reason you wish to cancel your order before receipt - or if you are unhappy with your order upon receipt - we will be happy to issue a refund. Please contact us here, and we will be happy to make arrangements.

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